FAQs

When will my parcel be dispatched ?
Your parcel will be dispatched within 3 days after payment is received. Unless its a special order which could take 7-10 days .

What is your standard delivery service ?

The UK standard service is second class  delivery by Royal Mail. Please allow 2-5 days for delivery.
The Airmail standard service is by Royal Mail. Please allow 5-7 days for delivery depending on country
The postage price and service is on the sales page for each item.

What should I do if my parcel does not arrive ?
If your parcel does not arrive please contact us by e-mail and we will do our best to trace the parcel.
Please allow at least 5 days within the UK and 10 days for Abroad.

Can I pay for my item any other way rather than by debit / credit card ?
Yes for some items payment can be made by cheque UK only, postal order UK only, bankers draft or bank transfer. If choosing any of these options there will be a delay in posting the item to process the payment.
Please contact us by email before you purchase the item if you wish to use any of these payment options .

What if no postage price appears at the checkout?

If no postage price appears at the check out it will probably mean the items chosen are too heavy and not logged into the system .Please e mail with your query and we can send on a separate invoice .This should only happen with prices for abroad.


I can't log out of my account.

Go to my account - log out .