When ordering custom made items, we will need a conformation e-mail including the details of the text required to be added to the item. The item cannot be processed until we receive these details.
Returns accepted if the goods are not as advertised or if they are damaged within the postal system.
No returns can be accepted on items that are custom made or a special orders unless they are damaged.
All items returned due to damage within the postal system must be returned with the original packing , labels and or stamps.We cannot accept the return of any item without this .
All Collectibles are in used condition with a degree of faults (see sales page for that item).
All Collectibles sold as "in as new condition" are used but in a condition as when first produced (see sales page for that item) .